Legal
Cookie Policy
Last updated: 26 May 2026
2. Cookies we use
We use three categories of cookies:
These cookies are necessary for the website to function and cannot be disabled without breaking the service. They are set in response to actions you take such as logging in or managing your account.
| Cookie name | Set by | Purpose | Expiry |
|---|---|---|---|
| sb-[project]-auth-token | Supabase | Keeps you signed in to your TutorLab account. Contains an encrypted session token — not your password. | 1 hour (refreshed automatically) |
| sb-[project]-refresh-token | Supabase | Allows your session to be renewed without you needing to log in again. | 60 days |
| __cf_bm | Cloudflare (via Supabase) | Bot detection and protection against automated abuse of the sign-in endpoint. | 30 minutes |
These cookies help us understand how visitors use TutorLab so we can improve it. All data is aggregated and anonymised — we cannot identify you personally from analytics data. We use Google Analytics 4 with IP anonymisation enabled. These cookies are only placed if you consent.
| Cookie name | Set by | Purpose | Expiry |
|---|---|---|---|
| _ga | Google Analytics 4 | Distinguishes unique visitors. Contains a randomly generated ID — not tied to your name or email. | 2 years |
| _ga_[ID] | Google Analytics 4 | Maintains session state for GA4 measurement. | 2 years |
| _gid | Google Analytics 4 | Distinguishes users within a 24-hour session window. | 24 hours |
These cookies enable specific features or are used for purposes with a legitimate interest basis. They are not advertising cookies.
| Cookie name | Set by | Purpose | Expiry |
|---|---|---|---|
| tl_partner | TutorLab | Stores a partner or referral code when you arrive via a partner link (e.g. ?partner=CODE). Used to attribute your signup to a business partner for commission purposes. Set only when a partner code is present in the URL. | 30 days |
| tl_freetool_* | TutorLab | Rate-limits usage of our free AI tools (lesson plan generator, parent report tool) for unauthenticated visitors. Prevents abuse of the free tier. Does not identify you — contains only a usage count. | 24 hours |
3. What we do not do
We do not use cookies for any of the following:
- Targeted advertising or retargeting (no Facebook Pixel, LinkedIn Insight Tag, or ad network cookies)
- Tracking you across other websites
- Building advertising profiles or selling data to data brokers
- Profiling you for personalised content beyond what is necessary to operate your account
4. How to manage cookies
Browser controls
All major browsers allow you to block or delete cookies. The links below take you to instructions for the most common browsers:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Settings → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Note: Blocking essential cookies will prevent you from staying signed in to your TutorLab account.
Opting out of Google Analytics
You can prevent Google Analytics from collecting data about your visit by installing the Google Analytics Opt-out Browser Add-on (available for Chrome, Firefox, Safari, Edge, and Opera at tools.google.com/dlpage/gaoptout). Alternatively, refuse analytics cookies when prompted by our cookie banner.
Withdrawing consent
If you previously accepted analytics cookies and wish to withdraw consent, clear your cookies in your browser settings or contact us at harry@trytutorlab.uk and we will help you manage your preferences. Withdrawing consent does not affect the lawfulness of any processing already carried out.
5. Updates to this policy
If we add new cookies or change how we use existing ones, we will update this page and the “Last updated” date above. For significant changes we will display a notice on the site.
6. Contact
Questions about cookies or this policy: harry@trytutorlab.uk
To exercise your GDPR rights, see our Privacy Policy — Your rights.